Five simple steps
Regardless of what Penicuik product you choose the process couldn’t be easier. Making the journey from initial enquiry to relaxing in your new conservatory or admiring your new double-glazed windows is our number one priority. We pride ourselves on making this process as stress-free as possible.
Click on the arrows below to find out more about what’s involved.
Consultation
Step 2 – Get in touch
We’ll give you a clear, written quote on any product from our range and tell you about the special offers and different payment options available to you. It’ll be the best value quote in the industry.

Next: Survey
Survey
Step 3 – Quote approval and installation date
Once you have decided to buy any of our products, our expert surveyors will come to your home and do a thorough assessment of your property.

Next: Installation
Installation
Step 4 – Installation
Let our Master Installers transform your home. Installation is stress free as we take care to minimise dust and disruption before leaving your home as good as new. Our team remove your old windows, doors or roofline components before installing new ones in their place. For conservatories, our team will arrange everything from the initial planning applications through to installation of your new conservatory or garden room.

Next: Relaxation
Relaxation
Step 5 – Sit back and relax
Satisfaction is guaranteed with an optional 10-year insurance-backed warranty, subject to PRS purchase, on all of our windows and other home improvement products. And, unlike some warranties, ours is fully transferable if you sell your home. Our customer support team is also here to help with any concerns you may have with your windows after installation.