we've listed the most frequently asked questions by our customers when considering making a purchase.
If you would rather talk to somebody about your requirements, please call 0800 51 5000 or fill in our
request form, and we'll call you back.
Sales and Installation
Can I get finance for my purchase?
Can I get finance for my purchase?
Yes you can!
At Penicuik we believe that making huge improvements to your home shouldn't leave you facing a huge bill! So whether you're looking for double glazing, conservatories, doors or roofline products, with Penicuik you can spread the cost over monthly payments to suit your budget. We're usually able to give you a decision within 24 hours and our flexible repayments mean that you can raise and lower your payments as suits your circumstances.
To find out more about our credit services, please contact us.
x CloseCan I spread the cost of my order?
Can I spread the cost of my order?
Yes of course, our Platinum Lifestyle account offers you the opportunity to spread the cost of your payments. Our Sales Consultants will be able to explain the different options available to you.
x CloseHow long can I expect to wait from placing my order to my order being installed?
How long can I expect to wait from placing my order to my order being installed?
Penicuik offer an express delivery system if required. This means that you could have your new double-glazing units and doors installed within 10 days* subject to the complexity of the order and product type.
x CloseHow long will the appointment last?
How long will the appointment last?
Because every order we manufacture is designed specifically to suit your property and what you want each appointment time will vary, however the average length of an appointment is normally 1 hour.
Our experienced Sales Consultants will take the time to listen to you and find out exactly what it is you are looking for, he will then use his knowledge and experience to discuss with you the most suitable options.
x CloseCan I get a quote online?
Can I get a quote online?
Because every Penicuik double-glazing unit and door is designed and manufactured to your specific property it is impossible for us to give on line quotes.
At Penicuik we take pride in our attention to detail and like the opportunity to sit with you and talk you through the many styles and designs that are available for your home.
x CloseWill my order be made to measure?
Will my order be made to measure?
Yes all Penicuik double-glazing units and doors are measured and manufactured specifically to be installed beautifully into your home.
Our Sales Consultant will sit with you and take the time to understand what it is exactly that you want from your installation.
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